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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Forkosh

April 9, 2026

5  out of  5
rating by Richard Forkosh
"Been working with Glenn and his team since 1982. This week I worked with George to establish a renters policy for an apartment. He was very professional and timely in responding to my immediate needs. He did a great job in bring my project to fruition. Thank you George for a job well done!"
We responded:
"Thank you very much for the kind words, Rick. I'm glad George was able to assist you and we're glad we can continue working with you after all these years. 44 years now, my gosh. "
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Carlos Santana

April 7, 2026

5  out of  5
rating by Carlos Santana
"I had a great experience working with Glenn Eckert and his team. Everyone is always professional, responsive, and genuinely helpful throughout the process. Actually, Glenn has been my parents agent for over 20 years, and I honestly can’t remember a time they didn’t receive a birthday card from him. He even sent one when I got married, which says a lot about the level of care and thoughtfulness you can expect. We really appreciate the effort from the entire team. Highly recommend working with them!"
We responded:
"Thank you Carlos for your very kind words. Yes, we are fortunate to have been your parent's agent for a long time, and we still send out birthday cards! We're happy to have you and your bride with us!"
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Joe Kubasta

April 6, 2026

5  out of  5
rating by Joe Kubasta
"They were very pleasant to work with and were extremely helpful- they went above and beyond to help me - switching to them was a no brainer!"
We responded:
"Thank you very much for the rating & review, Joe. We're so glad our staff was able to take care of you so efficiently and we look forward to working with you for years to come. "
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caleb rueweler

April 3, 2026

5  out of  5
rating by caleb rueweler
"Kim Thompson has been fantastic to work with, always willing to help with any questions I have."
We responded:
"Isn't Kim just the best?!? She knows how to get things done. Thanks Caleb for the shout out!"
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Brad Swallow

April 1, 2026

5  out of  5
rating by Brad Swallow
"George Sirois is an amazing representative for both Glenn Eckerts office and for Statefarm Insurance company. He is always extremely pleasant to work with, he always answers all my questions and is extremely prompt in returning my calls. I have been with Statefarm for 45 years and it's because of Glenn Eckert, George Sirois and the entire Eckert team. I really appreciate all of the team for always helping me through any questions or issues that I might have.....keep up the great work and support you give to my family."
We responded:
"Thank you Brad for your shout out! George has become an important member of our team - his people skills are top notch! Thanks for your many years of business and for your help going back to 1981- those were the days!"
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Nicholas Frisella

March 24, 2026

5  out of  5
rating by Nicholas Frisella
"I just wanted to take a moment to give Glen Eckert and Kim Thompson the highest rating possible. I’ve had both my auto and home insurance through their office for over ten years, and they have consistently taken excellent care of me. Their service has always been reliable, professional, and genuinely customer-focused. Highly recommend!"
We responded:
"Thank you Nick - we appreciate your many years of business! Hope to see you at the office during April for our 45th anniversary appreciation event!"
Profile photo of Ryan Moore (NoMaD_CBM73)

Ryan Moore (NoMaD_CBM73)

March 20, 2026

5  out of  5
rating by Ryan Moore (NoMaD_CBM73)
"great service and very friendly. they are great people to work with have taken really good care of me. thanks Glenn, Kim and the gang. thank you guys."
We responded:
"Thank you so much for the great review, Ryan! We really appreciate your feedback and we're glad our whole team was able to assist you and Katie. "
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Todd Kurzenberger

March 18, 2026

5  out of  5
rating by Todd Kurzenberger
"I am almost 50 years old and my parents ever since I can remember. My sister continues to use Glenn as well. I have used Glenn since I was 16 for car insurance and now he insures my three cars, house, and life insurance as well. His staff is amazing, especially Kim Thompson. They give top notch service every time I call and need something. I truly trust Glenn and his staff!"
We responded:
"Thanks for taking the time to share Todd. We love to hear good news about car insurance, house insurance and life insurance. The better news is that now you have us on your side to help if you have to file a claim. We appreciate your business, and we agree Kim is terrific!"
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Dave Kane

March 12, 2026

5  out of  5
rating by Dave Kane
"My wife was recently involved in an auto accident that was not her fault and the adjuster for the driver who caused the accident was being difficult. George was very helpful in resolving the situation and getting us a rental vehicle. I’ve had State Farm insurance since I was 16 years old and have always had a good experience with them. Glenn is a great agent!"
We responded:
"Thank you Dave for your kind comments! George is very helpful with claim issues and does a lot of work behind the scenes trying to move claims forward and untangle the red tape. Thanks for your many years of business!"
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Janet Evans

March 5, 2026

5  out of  5
rating by Janet Evans
"I called yesterday to pay my premiums & guess what? The gentleman with whom I spoke informed me of a discount on my car insurance was I elated. I drive very little these & unfortunately, as all else prices continue to rise everywhere. I've been with State Farm it seems forever. It's great to have an insurance company that cares about their safe drivers & loyalty to continue to do the fair thing. I couldn't have more pleased with the young man's handling of this & the time he took with me but what else should I expect from State Farm. Thanks so much. J.Evans"
We responded:
"Jan, thanks so much for your kind comments! I'm happy to hear you appreciated the service you received from George and I really liked your comment about "doing the fair thing." Is there any other way to treat each other? Thank you for your many years of loyal business and safe driving!"
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Edward Luhmann

March 2, 2026

5  out of  5
rating by Edward Luhmann
"Just wanted to get car cards for new period and review add ons for home owners. All done quickly and easily."
We responded:
"Thank you very much for the good feedback, Ed! I'm glad our team could take care of your needs to quickly and efficiently, and we look forward to doing that for years to come. "
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Stacy Brinkley

February 28, 2026

5  out of  5
rating by Stacy Brinkley
"Glenn Eckert’s office has an outstanding team! Excellent customer service, always helpful with questions and is always delightful to talk to. I have been with Glenn Eckert and his team for 20 plus years and would recommend them to anyone in the St Louis area!"
We responded:
"Thank you Stacy for your very kind words and for your many years of business! We’re fortunate to have a team of dedicated professionals working together to provide quality customer care."
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Jamie Schonlau

February 19, 2026

5  out of  5
rating by Jamie Schonlau
"Kim was wonderful, as she always is! She explains everything in a way that is understandable. Over the last 20 or so years she has always kept in contact, even when I was not a customer, to see if it was possible to come back as a customer! I am currently back with State Farm and she is still providing excellent customer service!"
We responded:
"Thanks so much Jamie! We're lucky to have Kim as our Office Manager - she's the best! And we're lucky to have you as our customer! No company always has the lowest rates, but we sure try to have the highest standards for customer service! Thanks again."
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Paula Pepke

January 28, 2026

5  out of  5
rating by Paula Pepke
"Kim gave me the exact numbers for exactly what I needed. There was No If you don’t sign now the prices could go up. She made getting my insurance simple, quick and to the point. Thanks so much Kim!"
We responded:
"Thank you very much for your good words, Paula. We're so glad Kim was able to get you set up with everything you needed, and we look forward to working with you for a long time to come. "
Profile photo of Pamela Worsham

Pamela Worsham

January 8, 2026

5  out of  5
rating by Pamela Worsham
"Kim assisted me on navigating what I need to update on my home & auto insurance. Kim also set up a convenient appointment for me to speak with George about my life insurance policies. Everyone in this office has always been very helpful."
We responded:
"Thank you very much, Pam! We're so glad Kim was able to assist you and we will all continue to do so. "
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Robert Buckner

January 7, 2026

1  out of  5
rating by Robert Buckner
"one star is an over rating. State Farm has denied and refused to honor my claims and lie and continue to rufuse to pay claims after 22 months i ask for a returm call. You continue to hide and lie."
We responded:
"Bob, I'm sorry to hear State Farm has not responded to your request for a return phone call. I've again asked the adjuster to contact you. You know we've tried our best to move your claim along. We've spent as much time as you wanted to discuss your claim either in person or over the phone. And I believe George helped facilitate an earlier claim payment on your behalf. I wish we had had more authority to assist with your claim."
Profile photo of Tiffany Dale

Tiffany Dale

December 14, 2025

5  out of  5
rating by Tiffany Dale
"George has been so helpful through a time that was already difficult. His kindness and calmness through a chaotic situation was greatly appreciated! Thank you so much for your help."
We responded:
"Thank you so much for your kind words, Tiffany. We are glad that George could assist you during such a troubling time. We hope all is well with the family and that you are able to move forward from here. "
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Rosemary Jones

December 13, 2025

5  out of  5
rating by Rosemary Jones
"George Sirois at Glenn Eckert's State Farm has been a godsend. I was stuck and had no clue how I was going to make my payment of car insurance. George was kind enough to suggest I go on a monthly vs 6 month plan. I was very thankful and able to pay the monthly payment that day. Thanks, George! Rosemary"
We responded:
"Hi Rosemary, we're so glad George was able to assist you during this difficult period. Thank you so much for the kind words. "
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Taylor Kurzenberger

December 12, 2025

5  out of  5
rating by Taylor Kurzenberger
"Family has been using Glens services for years and always get the best care!!!"
We responded:
"Thank you very much, Taylor. We truly appreciate your business for all these years, and we look forward to continuing to do so for years to come. "
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Ken

December 11, 2025

5  out of  5
rating by Ken
"Always a wonderful experience when I reach out to the office for assistance! Thank you!!"
We responded:
"We're so glad we can continue to provide this level of service for you, Ken. Thank you for staying with us all this time. "
Profile photo of Katy Pavelonis

Katy Pavelonis

December 8, 2025

5  out of  5
rating by Katy Pavelonis
"I had a house closing and George and his team we in constant contact, even moved an adjuster meeting up to make it all work by the deadline! THank you George and team!"
We responded:
"Thank you very much, Katy. We're so glad that you were able to get everything taken care of in time, and that George was able to get everyone's schedule in sync. Best of luck with everything!"
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Chris Andoe

December 6, 2025

5  out of  5
rating by Chris Andoe
"Great team with a good understanding of historic properties."
We responded:
"Thanks Chris! We love the special character of historic buildings! Repairing and insuring them requires special skills and knowledge. "
Profile photo of Jessica Seliga

Jessica Seliga

November 19, 2025

5  out of  5
rating by Jessica Seliga
"Glenn Eckert’s office has been so helpful to see our claim through! The office is filled with good people ready to help!"
We responded:
"Jessica, thanks for your 5 Star review! I’m glad someone from our Team was able to help you with your claim. Thank you for your business!"
Profile photo of Marvin Nelson

Marvin Nelson

November 6, 2025

5  out of  5
rating by Marvin Nelson
"Difficult times and difficult contractor after the storm Glenn and his team were there for us"
We responded:
"Thank you so much for the review, Larry. A claim can be a very rough storm to navigate, so I'm glad that our team was able to guide you through it. "
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Mark Grayson

November 1, 2025

5  out of  5
rating by Mark Grayson
"Hi George.  The vehicle is now parked in front of my house.  I can’t believe we (mainly you) pulled this off.  No one gets one over on the STL City Impound.  Most people I know who have had to deal with them as the victim of an accident or vehicle theft feel cheated and further robbed of money just to get their vehicle back. They want to collect unreal storage fees as quickly as possible as a disincentive to the law abiding citizen (who’s already under a lot of pressure due to loss of their vehicle) to try and retrieve this vehicle.  Their rules are archaic and most likely would not stand up in a court of law.  But who has the time or resources to sue them. Yet somehow you managed to beat them at their own game.  Typically no human being bends their rules, but you did, and you retrieved my vehicle from their grip, almost minutes before it was destined to be auctioned as a part of their highly questionable money making enterprise.  Congratulations buddy!!  You did it!!!  There should be a medal of good citizenship and honor for this achievement, but alas, like so many quiet victories you and very few others will only have the memory of your accomplishment.  I know this is not good enough, but it’s all this world offers. Congratulations my friend for a job well done. This is what being a good agent for your customer is all about. You went the extra mile on behalf of me, your customer, and you got the job done. Thank you George and State Farm!"
We responded:
"Mark, thanks so much for this wonderful review! George knew you were in a tough spot and took the initiative to do whatever it took to help solve the problem. The stars lined up just right for us that day with George being a notary and having a familiarity with some legal issues. I'm glad he was able to deliver "Good Neighbor" service at it's very best!"